Course curriculum

  • 1

    Study Pack

    • Welcome to Management and Operations

    • Management and Operations HB404 Study Pack (Download)

    • HB404ManagementandOperationsAssignment2019

    • HB404ManagementandOperationsSubmissionDeclarationForm2019

    • HB404ManagementandOperationsSchemeofWork2017

    • HB404ManagementandOperationsCourseOutline2020

    • Management and Operations Lecture Slides (Download)

    • Tutorial PowerPoint HB404 2018
  • 2

    Reading Materials

    • Management and Operations Reading Materials

    • 1. Management (Online Learning)

    • 2. Leadership (Online Learning)

    • 3. Leadership Theories (Online Learning)

    • 4. MBO (Online Learning)

    • 5. Chaos Theory and Strategy Theory Application and Managerial Implications (Online Learning)

    • 6. Key Operational Functions (Online Learning)

    • 7. Quality Methods (Online Learning)

    • 8. PESTLE (Online Learning)

    • 9. Strategic Planning Process (Online Learning)

    • 10. Lean System (Online Learning)

    • 11. Kotter's 8-Step Change Model (Online Learning)
  • 3

    Video Resources

    • Management and Operations Video Resources

    • LO1: Differentiate between the role of a leader and the function of a manager

    • LO2: Apply the role of a leader and the function of a manager in given contexts.

    • LO3: Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation

    • LO4: Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment

    • P1

    • P2 and P3

    • P4 and P5

    • P6
  • 4

    Quiz

    • HB404 Quiz